Comments on: City of Ottawa Potholes

By: Jono Cono

Jono Cono — Mon, 03 Nov 2008 19:05:24 +0000

Well I finally brought my bent rim to Alloy Wheel Repair in Stittsville. I found out they’re located at 135 Iber road. I decided to bring in the other rim that was on the same side that I got the flat tire just to be sure. It turned out that both rims were bent but the rim with the flat was worse. Both rims were fixed for $169 taxes included.

Alloy Wheel Repair has really fast and friendly service. They fixed both rims, remounted the tires and balanced the wheels. They’re both as good as new. I highly recommend their service!

By: Jono Cono

Jono Cono — Sun, 14 Sep 2008 22:33:43 +0000

Greenkufi,

Thank you for posting all of that information. Sounds like getting a claim into the city and having it approved is quite the ordeal considering the pittance you would receive in return if they’re only paying out 5%.

I’d be interested in hearing how your claim goes if you’re willing to post back later.

Cheers.

By: Greenkufi

Greenkufi — Thu, 11 Sep 2008 15:36:52 +0000

I hit a deep pothole just off of Rideau St, on King Edward heading north (at George St.). Blew my tire, cost me $250 for the tires. I haven’t had it inspected for damage beyond the tire. I took pictures and video of the pothole, including others driving through it. I’m actively trying to find a way to get compensated for this. There weren’t even any signs to warn you. This is the only place I’ve found this discussion, so I’ll probably report back here to let you know what happens.
__

Here’s what I found regarding how to sue the city of Ottawa for pothole damages to your car:

1. MUST BE WITHIN 10 DAYS of the incident.
2. Provide your full contact information.
3. Date, Time, and Location of the incident.
4. Type and Extent of the Damages if known (get the car inspected doubletime)
5. Submit the claim to the Risk Management Section of the City’s Legal Services.

NOTE:
- It seems the city will only pay out about 5% of claims submitted.
- It also seems that the city will only fork over $2400 for all claims that come in for the year.
- Also, and very important, you need to provide a LOT of evidence thet the city was GROSSLY NEGLIGENT. (I think this point may stand strong for the King Edward st. pothole).

Anyways hope this help anyone else looking for this kind of information.

I’ve submitted my claim within the 10 day window. We’ll see what happens.

By: Jono Cono

Jono Cono — Tue, 05 Aug 2008 23:41:28 +0000

The Chiz:
Thank you so much for stopping by and you know what? It’s totally not too late to share the info you did. I’ve had the full set of rims and tires sitting in my garage since this happened wondering what the heck I was going to do. When you have a set of aftermarket rims, once one gets burned you’re pretty much out the set. I’m really excited to stop by this place and see if I can get the rim fixed. Thanks a ton!

By: Jono Cono

Jono Cono — Tue, 05 Aug 2008 23:37:52 +0000

Hey Shane, things are going well. Thanks for stopping by, glad you enjoyed the blog and the feed icon, lol.

I’ll have to agree that Carling Ave is quite the armpit of “modern roadwork”. You may be onto something with the idea of calling in an Air Strike as opposed to 311, I would surely sanction it!!!

Oh, and yes Quebec roads are barely drivable, AGREED!

By: The Chiz

The Chiz — Tue, 05 Aug 2008 03:08:52 +0000

I know this is a little late, but I found a great store out in the Barrhaven area that repaired my rim for $107, tax included. They were quick and friendly too, which is a bonus.

I figured I should share this information for anyone who suffered similar damage to their wheels.

Their URL is http://www.alloywheelrepair.ca/

By: shane

shane — Sun, 27 Jul 2008 21:19:29 +0000

Hey Jono hows it going
Great blog you have here, found it through google images, and love the feed icon very cool !!!
You know sometimes I am quite convinced that the city of ottawa is getting a cut of all the front end work being done as a result of their “roads”
Anyone have a good reason NOT to just reduce Carling avenue to a rallye road course.
Seriously It is one of the worst roads outside of qbc that I have ever had the sorry misfortune of driving on.
Call 311? Id like to call in air strike !!!

By: Jono Cono

Jono Cono — Tue, 01 Jul 2008 13:08:24 +0000

Sorry to hear that you have suffered a similar fate with our pothole ridden roads here in Ottawa. Trying to get a bent rim covered under warranty is almost impossible. The tough part is trying to prove it was due to a manufacturer defect. There is actually a way to submit a claim to the city for reimbursement, the information can be found: here The City of Ottawa also advises: Reporting a pothole or depression on a roadway. Call 3-1-1 to report a pothole or other roadway problem and request service. Please provide the closest civic address or intersection to assist in locating the problem.

By: The Chiz

The Chiz — Tue, 24 Jun 2008 15:28:27 +0000

Great article.

Maitland is terrible for potholes, and for road workers tearing up the street to fix underground infrastructure. I drive most of the length of Maitland almost twice daily just to get to work, and recently nailed a huge pothole (that has since been filled in), putting a dent in my rim.

I’m trying to find a way to get this repaired under warranty since I’m a student trying to keep his money to pay for school. Unfortunately, it doesn’t appear that this will be the case.

By: K

Tue, 17 Jun 2008 08:54:03 +0000

Good article to read.